- My username and password from the old site/forum won’t work. Why can’t I login?
This applies only to members who registered prior to June 2021. The new site uses a membership management software that is not linked to the old site. If you are not a current CBBQA member, you will not be able to login to the website or the forum.
- I know I registered on the new site but I don’t remember my password. How can I reset it?
You can reset your password HERE.
- My membership did not renew automatically and my transaction was declined?
The most common reason for a declined transaction is because the credit card on file expired. Please login to your account and update your payment settings on your account page.
- What if I still have questions?
If you still have questions please contact email@example.com.